Privacy statement

Fietsverhuur Dousberg respects the privacy of its customers and visitors and ensures that the personal information you provide is treated confidentially.

Purposes of processing

Your personal data may be processed for various purposes. The different purposes are:


If you decide to rent/reserve a bicycle at Fietsverhuur Dousberg, we will process the following data in our system: your name, address, telephone number and e-mail address. The data is processed for the purpose of the reservation and the preparation of the invoice.


If you want us to contact you, you can fill in the contact form on our website. By filling in this form, we process your name, e-mail address and telephone number. These data are strictly used for contacting you. These data will not be used for other purposes.


If you would like to be kept informed of the latest news and offers by means of the newsletter, please enter your e-mail address under the newsletter heading. You will receive a newsletter no more than once a month.

Financial administration

We are legally obliged by the tax authorities to keep our records with your
retain invoice, payment and reservation data for 7 years. After that we only use anonymous data for internal reporting.

Sharing personal data with third parties

Bicycle Rental Dousberg processes the aforementioned personal data for its own purposes. However, it does make use of third parties (processors) who, on the basis of their duties, also deal with your personal data.

Mine bike rental 

We use the services of Mijnfietsverhuur and its systems. Service means: Making the reservation, sending confirmation by e-mail and preparing the invoice. For this reason they have access to the following personal data: name, address, e-mail addresses and telephone numbers.

Dormio Resort Maastricht

Bike Rental Dousberg works together with Dormio Resort Maastricht. The possibility exists to reserve a bicycle at Dormio Resort Maastricht during the booking process. As a result of this reservation the following personal data are used: name, e-mail and phone number. This is used to correctly process the reservation and invoice.

Other third parties

In addition to the third parties described above, we also use the following tool which does not share personal data. These third parties do not process personal data or process these data anonymously. This is Google Analytics.


We handle the personal data that you entrust to us with care and take appropriate technical and organisational measures to secure your personal data. We ensure, for example, that only the necessary people have access to your data. For example, all data sent between user and web server is sent via a secure SSL connection and we ensure that the website always has the latest updates.

Access, correction and right of objection

If your details are known to Fietsverhuur Dousberg, you have the option of viewing your personal details. If the information provided by us contains inaccuracies, you may request us in writing to amend the information. You may also request us to remove your personal details. If you do not wish to be contacted with information about our products and services, you can of course also let us know. We will deal with your requests as quickly as possible, but in any event within four weeks of receiving them.

You can send your written requests to:

Dousberg bicycle hire
The Wilhelmus 2
6216GK Maastricht

Or mail to:

If you do not agree with how we handle your privacy, you can contact the privacy authority.